Restaurant Reputation Management Now Offered by Social Media Agency MaximizeSocial Media LLC
Restaurant Reputation Management is currently being offered by social media agency Maximize Social networking LLC. Maximize’s team will provide monitoring and reputation management of customer feedback provided through Yelp, Urbanspoon, Trip Advisor, and OpenTable.
Los Angeles, CA
Social media agency Maximize Social Media LLC is very happy to announce its Restaurant Reputation Management program, where restaurant owners will have a dedicated member of the Maximize staff monitor their online reputation. Maximize currently manages several restaurants’ social networking advertising campaigns and this program is a natural extension of assisting restaurants in harnessing the strength of word of mouth marketing on the Internet.
“When you are owning a restaurants’ Timeline on Facebook, the vast majority of the posts are very positive, but occasionally an adverse post is made. Our team quickly responds showing care and concern for your restaurant patron and helps resolve their negative experience of a timely manner. We discovered this wasn’t really happening on restaurant review sites, therefore it made sense to offer this particular service as well so that any negative reviews could have an appropriate response,” said Chris McLaughlin, CEO of Maximize Social networking LLC.
But handing negative reviews is simply one aspect of the program. The staff at Maximize offering social media management services will also be encouraging positive reviews from customers who communicate with the restaurant on other social platforms.
“This program is a natural outgrowth of our Facebook management for a number of restaurants. We discovered that often times the true fans of a restaurant weren’t going to Yelp or Urbanspoon to post their great feedback, but rather were going to Facebook. This is ideal for the restaurant’s fan page but doesn’t necessarily help their rating with the restaurant review sites. Once we encouraged Facebook fans to publish their experiences at the restaurant review sites the ratings certainly were better,” said Craig Collins, Senior Vice President of Maximize Social Media LLC.
If restaurant owners are interested in reputation management, Collins declared Maximize is offering a free consultation to indicate the benefits and conduct a needs analysis to look for the best approach for the restaurant.
“Increasing your positive reviews and responding to any negative feedback is a sure recipe for more restaurant traffic. We look forward to helping many restaurants improve their online reputations,” said Collins.
About Maximize Social networking LLC
Maximize Social Media (http://www.maximizesocialmedia.com) can be a social media agency that provides management services for clients in over 40 different verticals. With offices in Florida and La, Maximize offers social media consulting and Facebook advertising management for clients in English speaking countries like the US, Canada, and Australia. The company also features social media management outsourcing for busy social media mangers looking for additional assistance on a white label basis.
Chris McLaughlin
Maximize Social networking LLC
(800) 587-6216